Return Policy

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Thank you for shopping with [Complex clothing-Forareasonuk]. We hope you love your purchase, but if you need to return an item, we’re here to help. Please review our return policy below for details on how to return your items.

 

1. RETURNS

 

1.1. You have [30] days from the date of purchase to return your item(s).

 

- To be eligible for a return, your item(s) must be unused, in the same condition that you received it, and in its original packaging. 

 

2. RETURN PROCESS

 

- To initiate a return, please contact us at [Contact@antiicomplex.online] with your order number and reason for return.

 

-  Once your return is approved, you will receive instructions on how and where to send your return package. Please do not send items back without first receiving return instructions.

 

3. REFUNDS

 

- Once we receive your returned item(s), we will inspect them and notify you of the status of your refund.

 

- If your return is approved, we will process your refund to the original method of payment. Please note that it may take [5-10] business days for the refund to appear on your statement, depending on your bank or credit card issuer.

 

4. EXCHANGES

 

- If you need to exchange an item for a different size or colour r, please contact us at [contact@antiicomplex.online]. We will provide instructions for the exchange process.

 

- Exchanges are subject to product availability. If the item you need is out of stock, we will issue a refund instead.

 

5. SHIPPING COSTS

 

- You will be responsible for paying the shipping costs for returning your item(s). Shipping costs are non-refundable.

 

- If you receive a refund, the cost of return shipping will be deducted from your refund.

 

6. DAMAGED ITEMS

 

- If you receive a damaged or defective item, please contact us immediately at [Contact@antiicomplex.online] with your order number and a photo of the item. We will arrange for a replacement or refund at no additional cost to you.

 

7. CONTACT US

 

- If you have any questions about our return policy, please contact us at [Contact@antiicomplex.online]. with the subject: Complex clothing

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